TT Enterprises Privacy Policy

At TT Enterprises, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase from us.

1. Information We Collect

We collect personal information that you provide directly to us when you:

• Make a purchase.
• Create an account.
• Subscribe to our newsletter.
• Contact us for customer support.
• Engage with us on social media.

The types of information we may collect include:

• Personal Information: Your name, email address, phone number, billing and shipping address, and payment details.
• Account Information: Username and password for your account (if applicable).
• Transaction Information: Details of the products or services purchased.
• Device Information: Information about the device and browser you use to access our site, such as IP address, browser type, and operating system.

2. How We Use Your Information

TT Enterprises uses the information we collect for the following purposes:

• To process and complete your orders, including payment processing, order confirmation, shipping, and handling.
• To provide customer support and respond to your inquiries.
• To send updates regarding your order, promotions, or changes to our services.
• To improve our website, services, and user experience.
• To comply with legal obligations.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties in the following situations:

• Service Providers: We work with third-party service providers (such as payment processors, shipping companies, and marketing platforms) to help deliver our services.
• Legal Compliance: We may share your information if required to comply with legal obligations, such as responding to lawful requests from public authorities.
• Business Transfers: If TT Enterprises is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction, but this will be done under the terms of this Privacy Policy.

4. Online Payments

When you make a payment on our website, we use a secure third-party payment processor to handle your payment details. TT Enterprises does not store your full payment information, such as credit card details. All transactions are encrypted and processed through secure payment gateways.

5. Data Security

We take data security seriously and implement industry-standard measures to protect your personal information from unauthorized access, disclosure, or misuse. These measures include encryption, secure data storage, and limited access to your personal information by authorized personnel only.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your experience. Cookies allow us to remember your preferences, improve site functionality, and gather analytics data to enhance the user experience.

You can manage your cookie preferences through your browser settings, but note that disabling cookies may affect your ability to use certain features of our site.

7. Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we update or correct inaccurate information.
• Deletion: You can request that we delete your personal information, subject to legal retention requirements.
• Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions in any promotional email or contacting us directly.

To exercise any of these rights, please contact us at [contact email].

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. This includes retaining information for accounting, legal, or compliance purposes.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with the updated “Effective Date” at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

TT Enterprises
Email: info@ttenterprises.co.zm
Phone: +260 96 1707993
Address: Plot 1270 Free Town Rd, Kitwe, Zambia